Shipping policy
Thank you for shopping with Bellora! We strive to deliver your beautiful jewelry pieces to you as quickly and safely as possible. Please take a moment to review our shipping policy.
Processing Time:
- Orders are typically processed within 1-2 business days after payment is confirmed.
- Please note that orders placed on weekends or holidays will be processed the following business day.
Shipping Methods:
- We offer a range of shipping options depending on your location and preference:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Express Shipping (1-2 business days)
- Delivery times may vary depending on your destination and any potential shipping delays caused by third-party carriers.
Shipping Costs:
- Shipping costs are calculated at checkout based on the weight of your order and the destination.
- Free standard shipping is available on orders over [amount] within [country/region].
International Shipping:
- We do offer international shipping to select countries. International shipping fees and delivery times vary.
- Please be aware that customers are responsible for any customs duties, taxes, or import fees that may apply to international orders. These charges are not included in the shipping fee and will be billed directly by the carrier.
Order Tracking:
- Once your order has shipped, you will receive a tracking number via email, so you can monitor the progress of your package.
- You can track your order by visiting [tracking website] and entering your tracking number.
Missing or Damaged Items:
- If your order arrives damaged or if there are any issues with your shipment, please contact us within 7 days of receiving your order. We will assist you with replacements or refunds as necessary.
Address Accuracy:
- Please ensure that your shipping address is correct and complete at checkout. [Brand Name] is not responsible for delays or lost packages due to incorrect or incomplete shipping information.
Customer Support: If you have any questions or concerns regarding your shipment, please reach out to our customer service team at [email/contact number], and we'll be happy to assist you.
Thank you for choosing Bellora—we hope you love your jewelry!